📞

Phone Support

Speak with our support team directly for urgent issues.

+1 (800) 123-4567

Mon-Fri, 9 AM - 6 PM EST

📧

Email Support

Send us a detailed message and we'll respond within 24 hours.

support@aerotwinxr.com

Response time: 24 hours

💬

Live Chat

Chat with our support agents in real-time for quick assistance.

Common Issues & Solutions

🔧 Hardware Compatibility

Ensure your VR headset meets minimum system requirements. Check our documentation for detailed specifications.

🌐 Connection Issues

If experiencing lag or disconnections, verify your internet speed is at least 50 Mbps for optimal performance.

🎮 Controller Problems

Recalibrate your controllers in the settings menu. Ensure batteries are fully charged.

📊 Data Sync

Training data syncs automatically. If not syncing, check your account permissions and internet connection.